Frequently Asked Questions
-
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
-
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
Our stores
Locations & hours
123 Fake Street, Los Angeles
Mon - Fri: 8am - 8pm
Sat: 10am - 6pm
Sun: 12pm - 6pm
566 Emerson Street, Palo Alto
Mon - Fri: 8am - 5pm
Sat: 10am - 6pm
Sun: 12pm - 6pm
